FAQs
Explore our frequently asked questions to find answers about orders, payments, shipping, tracking, returns, and warranties. Delivery and setup terms vary by product.
Frequently Asked Questions
Find answers to your questions about orders, shipping, returns, and support.
How can I place an order?
To place an order, browse our website, select items, and checkout. You’ll provide your shipping and payment details to complete the order process.
What payment methods do you accept?
We accept major credit and debit cards, along with available accelerated and installment payment options shown at checkout, including Amazon Pay, Klarna, Affirm, and Afterpay. Available methods may vary by order and eligibility.
How long does shipping take?
Processing and delivery estimates vary by product, fulfillment location, destination, and carrier. Please review the product page, checkout information, order confirmation, and order updates for the estimates that apply to your purchase.
Do you offer international shipping?
No. Meg’s Furniture currently ships only to eligible physical street addresses within the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, P.O. Boxes, APO addresses, or FPO addresses.
What is your return policy?
Requests involving merchandise that arrives damaged, defective, incomplete, missing parts, or different from what was ordered must be submitted within 30 days of delivery. Meg’s Furniture generally does not accept non-defective change-of-mind returns or product exchanges. Please review our Returns & Refunds Policy or contact customer support for assistance.
Can I track my order?
Yes, once shipped, you’ll receive a tracking number via email to check your order status either on our site or the courier’s site.
Is my personal information secure?
Meg’s Furniture uses administrative, technical, and organizational measures intended to protect personal information. We may share information with service providers and other parties when reasonably necessary to operate the store and provide requested services, as described in our Privacy Policy.
How can I contact your customer service?
You can contact Meg’s Furniture customer support by email at support@megs.furniture or through our Contact page. Customer support is available Monday–Friday, 10 AM to 5 PM Eastern Time.
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